UPI payment sent to wrong person?Your chances of getting your money back are slim

Mobile payments through Unified Payments Interface (UPI) have become so popular among Indian users over the past few years that some users no longer even carry wallets or cash to pay for groceries, phone bills or even regular milk tea stalls. However, there are some issues with the technology, most of which involve human error, and unfortunately, erroneous UPI payments can be difficult to reverse.

This means that if you send money to the wrong number, you may never get it back. The only small chance you have to reverse a transaction involves positive influence from the payee or even the paying bank.

The National Payments Corporation of India (NPCI) shared a worrying update on payments reversal and its challenges in a recent X post. “We ask everyone to use caution when making transactions. Any erroneous transaction is irreversible for us. Please cross-check all details of the beneficiary before making a transaction. Please contact your bank to obtain Further help.”

The post on people.

Once this happens, you need to contact the payee and convince them to reverse the payment. The person has good reason to refuse to give the money back because they may feel it could be a ploy to get more money, which is quite possible these days.

That being said, if the person doesn’t agree, you can contact the bank to see if they can help you get your money back. Such instances are frequently reported, which illustrates the need for different solutions to address the problem.

There were recent reports that there could be a 4-hour delay in UPI payments, making it easy to reverse erroneous payments, but the feature will be rolled out only after clearance from the relevant authorities.