IndiGo passenger finds cockroaches inside dining section, airline responds

Social media users criticized the airline for not maintaining hygiene checks.

Recently an IndiGo flight faced scrutiny when a passenger found cockroaches in the galley, raising serious questions about the hygiene protocols on board the plane. X user Tarun Shukla brought this issue to the fore through a social media video.

“Cockroaches and in the food area of ​​the aircraft (anywhere for that matter) are really horrible. One hopes that @IndiGo6E will take a hard look at their fleet and investigate how this happened, while this is generally the case with the relatively new @Airbus flies A320s,” Mr Shukla Written on X.

After the video, concerns arose among people regarding cleanliness. In response, IndiGo took prompt action to clean and disinfect its entire fleet to ensure passenger safety. The airline stressed its commitment to cleanliness and apologized for any inconvenience.

“Our staff immediately took necessary action onboard. As a precautionary measure, we immediately cleaned the entire fleet and carried out fumigation and disinfection procedures. At IndiGo, we are committed to maintaining cleanliness and hygiene to ensure a safe, hassle-free experience. We maintain the highest standards of safety and security and apologize for any inconvenience caused to passengers,” the airline wrote.

Social media users criticized the airline for not maintaining hygiene checks.

One user wrote, “International flights are the worst, always late, and no complimentary drinks. I will avoid flying IndiGo international again.”

Another user commented, “IndiGo has really sucked. From one of the best in the world to one of the worst. Looks like their leadership has completely given up. Another new budget.” Time for the carrier?”

A third party with the airline. “See, that’s what I like about Indigo. Problems that are beyond control can happen to anyone, but in all my travels with Indigo, if there is a problem, they have always tried to solve it immediately. Have tried. Honestly, that’s all that matters,” he wrote.