What is NHAI’s ‘One Vehicle, One Fastag’ initiative? How to update KYC online and offline

Almost a decade after its launch in 2014, the National Highways Authority of India (NHAI) has launched the ‘One Vehicle, One Fastag’ initiative. Its objective is to ensure that no vehicle uses multiple Fastags.

This initiative will also ensure that owners of multiple vehicles do not use the same FASTag, thereby making the electronic toll collection system work efficiently. “Fastag is sometimes deliberately not affixed to the windscreen of the vehicle, resulting in unnecessary delays at toll plazas and inconvenience to fellow national highway users,” NHAI said on Monday.

“With a penetration rate of nearly 98 per cent and over 8 crore users, FASTag has revolutionized the electronic toll collection system in the country,” it said. All vehicle owners are now required to update the KYC linked to their FASTags. If they fail to update their details, their FASTag will be deactivated after January 31, even if there is sufficient balance.

If you haven’t updated your FASTag KYC, here’s how you can do it:

Documents required for FASTag KYC update

As per Reserve Bank of India guidelines, you need the following documents to complete your FASTag KYC process:

For ID and address proof, you need one of the following: Passport, Voter ID, Aadhar Card, Driver’s License, PAN Card, NREGA Job Card (signed by a state government official) Vehicle registration certificate A copy of passport- size photograph of the vehicle owner

How to update Fastag KYC details online:

Visit the Indian Highway Management Company Limited (IHMCL) FASTag portal. Log in with mobile number. Click on “My Profile”. Check KYC status through “KYC” tab and select “Customer Type”. Fill in the mandatory fields. With the help of above mentioned documents.

How to update Fastag KYC details offline:

Visit the branch of the bank that issued your FASTag. Fill the KYC update form given to you by the bank. To fill this form you will need a copy of the above mentioned documents. After submitting this form, the bank will verify the KYC details and update your FASTag.

If you have any queries related to FASTag, you can talk to NHAI representatives on the toll-free helpline 1033. NHAI FASTags can be purchased at most toll plazas. After getting FASTag, you can link it to your bank account and top up the balance. The minimum FASTag recharge amount for a full-KYC account is Rs 100, and the maximum is Rs 1 lakh.