FASTag KYC update deadline on January 31: Check steps, documents and key details

Important deadlines related to FASTag are here. If you frequently drive on the highways or need to cross toll plazas during your daily commute, it is important to update your FASTag KYC details before the January 31 deadline.

The National Highways Authority of India (NHAI) recently notified that banks will deactivate or list all FASTags with incomplete Know Your Customer (KYC) updates after January 31, 2024, even if the balance is sufficient blacklist. Deliberate failure to fix FASTag on vehicles, issuance of multiple FASTags for a single vehicle and distribution of FASTags without KYC verification are discouraged.

What is FASTag?

FASTag is an electronic system for collecting highway tolls that makes it easier to pay tolls at toll plazas while also monitoring moving vehicles. RFID technology is leveraged by attaching tags to car windshields that are linked to bank accounts or prepaid cards. When a car bearing a FASTag approaches a toll plaza, a scanner scans the tag and deducts the toll from the relevant card or account.

Here’s how to update KYC for FASTag

• Step 1: Visit the official FASTag website related to the bank.
• Step 2: Then log in using your mobile number and enter the OTP received on your phone.
• Step 3: On the home page, find the “My Profile” section and click on the “KYC” tab.
• Step 4: Once the new window opens, enter all the necessary details and click on the Submit button.
• Step 5: KYC will be completed and will appear on your updated status.

FASTag KYC: List of required documents

The required documents include vehicle registration certificate, proof of identity (acceptable proofs of identity include Voter ID, Aadhaar card, passport, driving license or PAN card), address proof and passport size photograph.

FASTag status: Check as follows

• Step 1: You can also do it on the dedicated website fastag.ihmcl.com.
• Step 2: Once the website opens, click the “Login” tab in the upper right corner of the page.
• Step 3: To log in using OTP, you need to provide your registered mobile number.
• Step 4: Once logged in, select the “My Profile” section on the dashboard.
• Step 5: The My Profile section displays the KYC status of your FASTag along with the profile details entered during the registration process.
• Step 6: You can also do this on your bank’s website.