Barclays apologizes to customers over payment issues

Barclays has apologized after customers experienced difficulties with account payments, apps, phone and online banking services.

The problems started on Tuesday night and continued into Wednesday morning, with the bank saying just before 6am that all was well.

The latest news – eight items set to rise in price next week – and six benefits for Brits’ pockets

But customers responded to the post on X, complaining about wrong balances and missing transactions.

what happened?

They said payments had not yet been deposited into one user’s account, while another user was still unable to pay from a business account as of 7:26 a.m. Wednesday.

While balances show decreases or increases, for some customers there are no visible transactions in and out of the account. Another recent transaction from user X that posted before 8am is not shown at all.

original question barclays bank The app and online banking were said to have been fixed by Tuesday night, but issues with account payments and payments and phone banking persisted.

Barclays has not said what the cause of the technical difficulties was.

All issues were resolved overnight and the lender said: “We are deeply sorry for any issues you may have experienced.

“We greatly appreciate your patience as we return to normal operations.”

Barclays has more than 20 million customers in the UK and the bank says it processes more than 50 million payments every month.

A series of March glitches

Barclays is the latest in a series of household name banks to suffer technical difficulties over the past month.

Major supermarkets Sainsbury’s and Tesco unable to perform Online delivery due to technical issues caused by software update.

Sainsbury’s is unable to accept contactless payments in its stores.

Argos, owned by Sainsbury’s, has been similarly affected as customers have experienced problems ordering new items or collecting them in-store.

Also in March there are McDonald’s disruption Order The fast-food giant said some branches worldwide are temporarily closed due to a system glitch caused by a third-party provider.