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Internet outages reported in NatWest, BT and Mainstream amid Microsoft disruption

KANIKA SINGH RATHORE, 30/10/202530/10/2025

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disruption is affecting Microsoft There has been an increase in the number of disruptions to a wide range of Internet services, including natwestMinecraft and BT.

DownDetector, a website that tracks complaints about online services, showed a surge in reports on Wednesday evening, including more than 2,000 reports on Xbox and at least 500 reports for Microsoft Outlook as of 6 p.m.

heathrow Reportedly has also been affected.

Technology giant’s cloud platform Microsoft Azure said it has determined the cause of the issue affecting some of its services and is in the process of recovering the service.

Microsoft said users may not be able to access its admin center and there may be delays when using other 365 services, but it said it expected its services to be restored by 11:20 p.m.

Since so many sites and services use Microsoft’s cloud service, such an outage could have a widespread impact.

In a statement at 7.22pm, the firm said: “We initiated the deployment of our ‘last known good’ configuration, which has now been successfully completed.

“Customers may have started to see early signs of improvement.

“We are currently recovering nodes and routing traffic through healthy nodes, and customers will continue to see improvements as we progress in this workstream.

“Customer configuration changes will be temporarily blocked while we continue mitigation efforts.

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“We will notify customers once this blockage is lifted.”

Voting in the Scottish Parliament was suspended after the blockage.

The presiding officer of Holyrood said technical issues meant MSPs were unable to vote.

This comes just nine days after the issue affected Amazon Web Services (AWS) caused problems on HM Revenue and customs Websites and outage reports from many other UK banks including Lloyds and Halifax.

Dr. Saqib Kakvi, of the Department of Information Security at Royal Holloway, University of London, said: “At approximately 16.00 UTC, Microsoft Azure reported DNS (Domain Name System) issues, which led to the degradation of some services and said customers may have problems accessing their Azure portals.

“At 17.10 UTC an advisory was given not to use Azure Front Door directly through the web portal, but to use lower level tools such as Powershell or command line interfaces. This reinforces the issue of DNS through which websites and webservices are found.

“This is similar to last week’s AWS outage, which was also a DNS issue.

“Currently Amazon, Microsoft, and Google have an effective triumvirate over cloud services and storage, meaning an outage of even one part of their infrastructure can cripple hundreds, if not thousands, of applications and systems.

“Because of the cost of hosting Web content, economic forces lead to the consolidation of resources into a few very large players, but this is effectively putting all our eggs into one of three baskets.”

Uk disruptionInternetmainstreamMicrosoftNatWestoutagesReported

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