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The use of artificial intelligence can increase trust in the state and tackle the problems of a “bloated” public sector, David Lammy Said.
Deputy Prime Minister Said the AI ”revolution” will end whitehall Bureaucracy.
He said some parts of the public sector have become “too expensive” and productivity still lags pre-pandemic levels, but AI has the potential to change this.
In a speech at OpenAI’s Frontiers conference LondonMr Lammy said: “governments And companies that embrace AI faster and more tightly will move ahead, and companies that hesitate will quickly fall behind.
“I also believe that if used well – with an emphasis on used well – AI can help rebuild trust in the state, badly needed trust in our politics, providing what people really want: shorter waits, fewer errors, lower costs and better outcomes.”
He added: “Parts of our bureaucracies have become bloated, they have become too expensive, they have become too unproductive, to the extent that they often fail to meet the needs of the people they are supposed to serve.
“And, to put it bluntly, public sector productivity is still lagging, certainly behind pre-pandemic levels, and that’s not good for anybody. It’s certainly not good for the people of our country.”
He said AI is already being used to transform public services, from analyzing reactions to counseling to helping triage cancer patients.
He said, “If we get this right, if we embed AI into government, into every system, into every service, then I believe we can rejuvenate 150 years of British state enterprise in the next 15 years, possibly even sooner.”
Mr Lammy said more than 1,000 probation officers would now be equipped with in-house AI tools that would record and transcribe conversations with offenders to cut down on administrative work.
ChatGPT-maker OpenAI will store data on British soil for the first time under a new government deal aimed at boosting security for businesses in the face of growing global cyber threats.
The government hopes this agreement will help companies unlock their investment by giving them confidence that their data is being managed securely in the UK.
It comes after a wave of cyberattacks targeting major UK businesses last year, including Jaguar Land Rover and retailers such as Marks & Spencer and Co-op.