Customers will be given strong security The government plans to restore confidence in the betrayal industry against water firms.
Steve reed Is Establish a new water Lokpal With legal powers to resolve disputes rather than the current voluntary system, which are thought of tooth deficiency.
Environment secretary Is “The largest overhaul of regulation of water in a generation” Amidst the increasing anger over poor service, spilling bill and pollution of Britain’s waterways.
He promised to cut pollution in Britain rivers by the end of the decade on Sunday, completely finished it by 2035.
And on Monday, he will outlines the latest changes, which will expand the role of the Consumer Council for Water (CCW), making the region legally binding consumer watches and brought to suit other utilities.
The Lokpal will also provide a point of contact to consumers with grievances, rather than that they leave uncertain about where they go.
The Department of Environment, Food and Rural Affairs said that the new sentinel will help in “re -establishing partnership” Water companies And consumer.
In May, a CCW survey found that the trust in water companies had reached a new low, with less than two-thirds of people said they provide price for money.
Only 53 percent said they felt what the water companies had alleged even before the impact of an increase of 26 percent in the bills implemented in April.
The new Lokpal is part of Mr. Reid’s comprehensive plans for the “root and branch reform” of the water industry, which is to be unveiled on Monday with a major review of the region.
After the review publishing, they are expected to say: “The water industry is broken. Our rivers, lakes and seas are polluted with a record level of sewage.
“Water pipes have been left to dislodge. Pressure on family finance to increase the water bill.
“Today’s final report of Sir John Queenlif’s independent Water Commission provides solutions to fix our broken regulatory system so that the failures of the past can never happen again.”
Major recommendation is expected to include scraping Fear And creating a new regulator, which can include CCW work.
Mr. Reid on Sunday promised to make Britain’s rivers the best as the records began with a £ 104BN investment to rebuild the country’s collapsing sewage pipes since the launch started.
Talking to BBC Laura with Kunsberg on SundayMr. Reid said that Labor Sir would remove the “Jal Revolution” in response to John’s review.
He said that taxpayers cost tens of billions of pounds in dripping pipes and collapse infrastructure, promising that the party would see that the party would be fully seen to eliminate sewage pollution in rivers by 2035.
And, the speculation between speculation is to be abolished, he said that the water regulator has “thwarted all”.
Mr. Reid said: “I am making a complete commitment, and I am committed to giving it.
“My intention, assuming that I am lucky that I am still in the same job in five years, I would like to sit here with you and point to places like Windermier and see how many cleaners they are compared to today.”
Asked if he will put on his job line, he said: “Politicians come and say we are going to do things. Of course our job should be on line if we do not.”