A family of nine included an 18 -month -old child and a woman with heart conditions An air traffic system failure Reason Widespread chaos at Britain’s airports.
36 -year -old Lauren Harding, and his partner was saving “for years” for his brother’s 40th festival DubrovanicWhich was a chance for a comprehensive family to come together on leave.
After traveling to the airport on Wednesday evening, he was left to get an email to cancel his 10.30pm Easyjet Flight – one hour later due to departure.
“The most frightening part of this situation has been the fact that there was no representation from the Ezizet at the Dubrovanic Airport, so that we could give any information about the disintegration and what it would be to the customers.
“We were unable to book a flight house by 2 August and then informed by the app that no hotels were available and we would need to try and find our own housing.”
Connecting her crisis, the 66 -year -old mother of Mrs. Harding suffered a serious heart attack last January, and now she is dependent on the drug to stabilize her position.
“As you can imagine, we are extremely upset and worried,” he said. “It is quite bad to be delayed, but it is a lack of help and information, which has abolished this whole nightmare. We still have zero contact and cannot contact anyone.”
Due to limited housing in the area, they have now managed to book a room in a three -star hotel, with no cot for their child.
Despite emailing Easyjet and CEOs of their customer services, they are uncertain whether they will be able to recover their lost finance through the airline or through insurance.
“It has been so stressful and tedious! We are still concerned about trying to get medicine for Mam, so it is so unnecessary not being able to talk to anyone with the eagies,” he said.
“Children are very worried about Naan and I know that Mam is trying to put on a brave face, but it seems that he is in a serious situation and does not know if it can potentially turn into a significant case. It is terrible.”
The family is now due to returning to London Gatwick on Saturday morning, but now an additional three nights have to be budget.
She is not the only passenger to dissatisfied on Thursday, Karen Harris and her husband left the wait for more than nine hours in Gatwick, so that they could ride their flight to decline their flight.
They were due to departure for summer migration at 6.10 am, but were left with little information throughout the morning, and only £ 12 for delay from the airline.
Another woman was destroyed after her flight was canceled on Thursday after being forced to remember a friend’s marriage.
Monica Claire, 68, Brentford, from West London, was on a ship plane The aircraft Shannon was preparing to take off from Heathro for Ireland, when the problem began.
He said that the aircraft remained on Termac for about three hours, when the captain announced that “the shift was going to end”, so passengers would need to return to the terminal.
The retired maintenance manager said that Er Lingus had no available seats on flights, which used to enable her to attend her friend’s wedding in Limerike on Friday.
He said that other routes, such as traveling to a port and taking a boat, were already impractical and very expensive after paying for flights.
Ms. Claire said: “I am absolutely numb. I am very upset. I am heartbroken.
“It’s disgusting. I think it is absolutely incredible at this day and age that something happened for 20 minutes that causes havoc in the whole country.
Officials have said that “radar-related issue” air traffic control (ATC) Failure that fly across the UK on Wednesday.
National air traffic service (nats) The chief executive was Martin Rolf Transport Secretary Heidi called to talk with Alexander On Thursday morning, a day after thousands of passengers were interrupted by technical problem, which forced over 150 flights to cancel.
A NATS spokesperson said: “It was a radar-related issue that was quickly switched to the back-up system, when we reduced traffic to ensure security.
“There is no evidence that it was cyber related.”
Easyjet has been contacted for comment.
