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United Airlines The impact to its flight reservation system is scheduled for Wednesday, February 4, from 1:30 a.m. to 5 a.m. ET (2:30 a.m. to 6 a.m. EST)/February 3, 11 p.m. to February 4, 3 a.m. PST.
As a result, many of its web and application services will be unavailable during this period, including united employee.
Passengers can book, complete boarding or change their itinerary before 1.30am on February 4th (2.30am ET / 11.30pm PST on February 3rd) or after the upgrade is completed. united explain.
During the update, passengers will not be able to cancel flights, book new flights or check-in online, select seats or upgrades, or view or retrieve boarding passes in the app.
However, flights will operate as normal and passengers will be able to check in at the airport, but they should be prepared to wait longer at the counter.
To help reduce delays, passengers are advised to modify their reservations, download or screenshot their boarding pass or print a paper copy before the maintenance window opens.
The upgrade will move the “brains” of United’s reservation system, Shares, from an old data center in North Carolina to a new data center in the United States. chicago.
The purpose of this move is to improve reliability.
United Airlines, the largest U.S. airline with a fleet of 1,000 aircraft, has been warning passengers about the outages and has reportedly adjusted its domestic flight schedule to ensure operations run as smoothly as possible.
“If you search for a flight in the middle of the night and you can’t find a flight, don’t panic,” Scott Keyes, founder and CEO of the flight deals site Going.com, told CBS News.
“It will be back online soon.”