Millions of people in Britain have been urged to investigate that they will not be Affected by a planned switchover This will make many life saving devices useless.
About 1.8 million old adults And disabled people or health conditions use individual alarm in the UK. Potential life saving equipment gives owners the means of calling for assistance in case of an accident at home.
They are usually worn on a wrist, around the neck, on a kiring.
However, thousands of these alarms may have stopped working, or soon, as network providers switch from analog landline to digital telephone system.
The deadline for this is January 2027, but many Houses It has already taken this step.
Many devices that require traditional landline to work will become useless after switch.
Who is the consumer rights group? Now warning that three major personal alarm The vendors are probably rising life by selling devices that will not work after infection.
Regarding most of the most he said that he had said, selling three tools required by an analog line. Related, none of the product listing refers to digital infection or risk.
Carreline365 and Lifeconnect24 also continued to sell analog products, but explain on the listing that they will not be compatible soon. Which one? Asked why they are continue to sell them.
Suu Davis, Who? Head of Consumer Protection Policy said: “The time limit for switch-over is coming fast, and most of the vast majority UK Migrated on digital networks. It is shocking that some telecare providers continue to sell analog products when they can put life at risk.
“Who? These vendors have informed that their products should be removed from the sale immediately. Government And regulators, including business standards and offices for product safety and standards, should take decisive action to prevent the sale of these equipment and work if companies continue to do so. ,
Last year, the Orthodox government was required to prevent non-voluntary network migration after the death of two weaker people, whose personal alarms failed when their landline was closed.
This means that anyone who has an affected device should inform your network provider when they look at the transition. The provider will wait until they believe that the person will have a functional and compatible device after the switch.
A spokesperson of the SURESAFE said: “Suresafe has been a mobile-first alarm provider since 2015, in which 99% of all alarm has been sold with SIM-based and being completely digital-based. We have transferred to both mobiles to support digital switchover and because mobile provides unnecessary features with in-immolation.
“The remaining requirement for analog devices is very limited, only where there is no mobile signal or internet and an analog line remains. We welcome that is in efforts to highlight the importance of the switchover and refined our message to clear it for our customers that they are using analog as their only option.”
A spokesman for Carreline365 and Lifeconnect24 said: “We have been preparing for digital switchover for many years, and as a result, most of our products are digital devices.”
“However, weaker people have a small minority Consumer For which an analog device can be the only way to ensure their safety and they are protected during digital infections. ,