MailOnline can reveal the boss of England’s worst-performing GP surgery lives in a huge £4million mansion and drives a fleet of luxury cars when it comes to one-to-one appointments.
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According to the latest NHS data, the Bath Road surgery in Hounslow, west London – run by father and son doctors Sunil and Akhil Mayer – conducts more than 15 per cent of its GP consultations in person, the lowest rate in the country.
And when MailOnline tried to book an appointment to see both Dr Meyers, we got turned back as well.
In what will be a bitter pill for his patients, Dr Sunil Mayer, 67, and his 34-year-old son live in a spacious detached house on an exclusive gated private property in Surrey.
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Bath Road Surgery in Hounslow – which was placed in special measures for six months in 2015 after being rated ‘inadequate’ by a Care Quality Commission report – had the lowest percentage of face-to-face appointments in the country in November, only 15.3 percent
Bath Road surgery in Hounslow is run by Eton-educated Dr Akhil Mayer, 34 (pictured) who also practices privately at Cromwell Hospital, and his father, Dr Sunil Mayer
Dr Sunil Mayer, 67, and his 34-year-old son live in a spacious detached house with a swimming pool (above) on exclusive private property in Surrey
The definitive guide to England’s 6,000+ GP practices: from list size to number of doctors and face-to-face access (plus what patients really think), our engaging tools catalog all the data… so your How is the surgery done?
The luxury home – which the family bought in 1996 for £527,000 – has a gallant entrance hall, a verandah with four grand stone columns and a double garage with living quarters above it.
A silver Mercedes and a white Range Rover were parked on the pristine driveway.
They live on a private estate, which extends for six miles, and is popular among high-flying city executives and footballers.
MailOnline met the doctors at their plush shack but the cleaner answered and said they were both out.
At the Bath Road surgery, eight miles away, a receptionist explained that the two doctors were not in today.
Eton-educated Dr Akhil Mayer has instead been conducting private appointments at the exclusive Cromwell Hospital in central London, where he works four days a week.
Asked if he would comment on the lack of face-to-face visits at his surgery in Hounslow, a spokesman for Cromwell Hospital said: ‘I have asked if he would speak to you but he does not want to. There is no comment.
MailOnline this week compiled the definitive guide to all of England’s more than 6,000 GP practices.
All NHS data was crunched into engaging interactive tools that enable you to search for any practice in the country and find out what percentage of appointments are kept face-to-face, how many patients are seen on the same day and how satisfied they are with their GP – and much more.
This map shows the 50 GP practices with the lowest proportion of face-to-face appointments according to official NHS data. MailOnline’s analysis excluded practices if the mode of appointment was unknown for more than 20 per cent of their consultations and if the GP service did not offer regular face-to-face appointments, such as care home services. NHS Digital describes this data as ‘experimental’ which means it may not capture the full picture and is more prone to reporting errors
The data examined is from November, which at the time of filtering through the data, was the latest fully comparable figures available.
During that month, national data showed the number of face-to-face consultations fell by 69 percent.
According to NHS figures, the Bath Road surgery in Hounslow had the lowest percentage of face-to-face appointments in November at 15.3 per cent, slightly lower than the Ashburnham Road surgery in Bedford, which had 15.5 per cent.
Dr. Akhil Mayer practices with his father
MailOnline did not include surgery in its analysis, with more than 20 per cent of appointments with an ‘unknown’ method or those providing solely remote consultations.
Bath Road Surgery was placed in special measures for six months in 2015 after being rated ‘inadequate’ by the Care Quality Commission report.
Inspectors who visited the exercise rated it ‘inadequate’ on three of the five criteria on which it was judged and found improvement in the other two.
The sterile gloves used to prevent the spread of infection were out of date and the leadership structure was criticized as ‘ineffective’.
However, patients were generally able to obtain same-day appointments for urgent conditions and most felt they were treated with kindness, dignity and respect.
NHS figures show fewer than 6,500 practices were open in England this year – down from 8,100 in 2013.
Fewer than seven in 10 GP appointments in England (68.3 per cent) were face-to-face in December. It marks the second month in a row that the figure has fallen after reaching a peak of 71.3 percent in October. Eight out of 10 consultations were in-person pre-pandemic. But so far the figure has failed to bounce back
The latest NHS data on December’s GP appointments showed that less than half of appointments were with a family doctor
Official figures show that the average salary of a GP has risen by £10,000 to almost £112,000 in the latest reporting period.
Practice closures put even more pressure on family doctors as patients barging their doors join ‘soulless’ mega-practices.
Several GP bodies now warn that family doctors are responsible for too many patients, with some parts of the country now having more than 1,000…