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Ludhiana, October 29 (IANS) Punjab Chief Minister Bhagwant Singh Mann along with Aam Aadmi Party national convenor Arvind Kejriwal on Wednesday launched faceless RTO services for the convenience of the public.
First, the Chief Minister locked the office of the Regional Transport Authority (RTO) as a symbol of closure of the office and ending the era of corruption prevalent in it. Speaking to the media, former Delhi Chief Minister Kejriwal said that after independence, the people of the state had become slaves of the bureaucracy and its corrupt practices.
However, he said that today the state has been freed from this, now people will get their driving license, vehicle registration certificate and other services on one call to 1076.
Kejriwal said, “Today people are getting freedom from corruption, inconvenience and middlemen to get their work done.” He said, “This is happening for the first time not only in the country but also in the world.” He said, today is a historic day for the people of Punjab because faceless RTO services are being started for the first time in the state. He said that this initiative can truly be called a digital revolution in the transport department, as people will now get services at their doorstep.
Kejriwal said that 56 major services related to driving license and vehicle registration certificate have now been made completely faceless. He said that these services can be availed through service centers or by calling the 1076 helpline. Earlier, he said people had to go to cyber cafes or apply online themselves to get a driving license or vehicle registration certificate.
Kejriwal said that after applying, he had to visit RTO offices several times for tasks like document verification, which caused a lot of inconvenience, especially to people living in remote areas, the elderly and persons with disabilities.
In his address, Chief Minister Mann said that people have to face a lot of inconvenience in RTO offices. He said that this initiative has curbed the inconvenience caused to the common man and corruption, which is in line with the zero tolerance policy against corruption of the state government.
Mann said that the first revenue reforms had greatly benefited the people, empowering them to a large extent. The Chief Minister clearly said that no employee will be laid off and their services will be appropriately utilized in other departments as per their merit.
–IANS
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