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Ontario couple whose teenage son died for 8 hours of waiting for law reform in ER call

Web Desk, 23/08/2025

An Ontario family is calling the Provincial Government to introduce laws, which will set the maximum emergency room waiting time for children after the death of their teenage son after waiting for eight hours for a doctor in a hospital in a hospital last year.

Burlington, ONTS GJ and Hazel van der Verin said that his 16 -year -old son, Phenelle had a mild disease of a few days and was suffering from migraine before his condition deteriorated. Hazel took him to the Oakville Triphagar Memorial Hospital on 7 February 2024.

Hazel said in an interview on Thursday, “We go through the General Emergency Department, which was full of lots of people, just the whole corridor was full of people in chairs.” “The place was where Finele was calling in pain.”

He was quickly plagued, he said, who hoped him that he would see the doctor at any moment. ,

“But ‘any moment’ turned in eight hours and 22 minutes,” Hazel said.

Those eight hours felt like “a constant state of terror”, said, the couple later came to know that the level of oxygen’s oxygen was deteriorating during the fast waiting. Gradually, the finale calmed down, he said.

“He originally gave up,” said the GJ. “Nobody was helping him.”

When the phenelle was eventually evaluated by a doctor, they were detected Hypoxia and pneumonia due to sepsis, Hazel said. He was intued and eventually shifted to Sikkids Hospital in Toronto, where he was placed on machines to handle his heart, lungs and kidney functions.

The GJ said, “There was no improvement, it just went from bad to worse, till the point where the doctor called us and said that there is no chance of Finella,” JJ said.

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After Fineley died, the family decided to take legal action. The GJ said that he did not want to be silent about what happened to his son.

“Long waiting time is normally normal, and no one seems to fight it,” the GJ said. “Since Finelle can’t make his concerns, their wishes, their demands anymore, we realized that we have to speak for him and try to stop doing what we can do with other people to do what we can do.”

Earlier this year, the family filed a lawsuit against the Hellet Healthcare Services, which operates the Okville Trophalgar Memorial Hospital and several other defenders. Amid the allegations that it had an “insufficient system”, to ensure that patients such as phenelle were seen in the appropriate time by a doctor, and that it did not have enough employees to monitor patients in the emergency department.

A statement by Halton Healthcare expressed condolences to Finele’s family, but said that the organization does not comment on individual patient matters due to privacy reasons.

Cheryl Williams, executive vice-president of clinical operation and Chief Nursing Officer, said, “Like many hospitals, we are presenting more patients with rapid complex health conditions and co-intelligence, often requiring prolonged stay and more intensive care.” “This is a significant demand on our emergency departments, patient flow, bed availability and patient experience.”

Holton Healthcare mentions that “actively pursue” several measures to improve the care of the patient, including new policies to address the patient’s volume and communication.

Hazel said that the story of Phenelle shows a major problem in the province’s health care system. The family has heard stories of other people who lost the loved ones due to the time of waiting for a long hospital, which they said “was not acceptable.”

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He said that the family has asked for an inquiry of a coroner about Finele’s death. They are also telling the province that they have proposed as “laws of phenelle” – laws that will mandate the safe staffing ratio between the maximum emergency room waiting time and other measures for children.

Hazel said, “For the triangle level of the finale, it should have been within 15 minutes that it was seen after being tried. We are not even close.” “It is not durable with that many patients, and with patients with that high level of triaies … worse than not durable, this finale died.”

Earlier this week, the family introduced a petition to call the Ontario government to pass its proposed law, including independent reviews of pediatric deaths in emergency rooms and better funds for pediatric emergency care.

“Children are not small adults; they deteriorate rapidly, require special doses and equipment, and often cannot advocate themselves,” reads the petition. “Without applying standards, they remain at the greatest risk in a stressful system.”

When asked about the proposed law of the family, the Provincial Health Ministry called the Final case “deeply and unacceptable”.

A statement said, “The Ministry of Health is expected to maintain the highest standard of patient care in every hospital and to follow the requirements under the Public Hospitals Act that they are related to the response and review of important events to never happen again.” “We also hope that the hospital will disclose conclusions with patients affected by this review, or their family.”

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For Phenelle’s family, his disappointment comes from lack of action waiting for the hospital, Hazel said, and how his son’s death has brought his mistrust and fear of health care system.

Hazel said, “We are focusing on children right now because this is where our heart was broken, but it worries everyone. I am nervous that none of us get sick and need to go to the hospital.”

“I am tired of telling my story. But if we do not do this, is the problem just continues until this happens next time?”

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