Ola Electric opens service network for independent garages under Hyperservice

Ola Electric on Monday announced that it is expanding its proprietary service infrastructure and technology sector by providing access to independent garages and fleet operators.

As part of the initiative, the Bengaluru-based firm’s spare parts, diagnostic tools and service training modules will be made available not only to its customers but also to independent garages, mechanics and fleet operators across the country.

Starting today, Ola Electric genuine spare parts can be purchased directly through the Ola Electric customer app and website, allowing every customer and garage to access high-quality, certified components without any middleman, the company said in a statement.

It said that in Phase 1 of Hyperservice, major spare parts are being made available on the Ola Electric customer app as well as the company’s website.

In subsequent phases during the quarter, the company will expand access to diagnostic tools and technician certification programs, making the entire ecosystem truly open and accessible, it said.

Bhavish Aggarwal, Chairman and Managing Director, Ola Electric, said, “With Hyperservice scale-up, we are opening up this capability to everyone. Every garage, fleet and customer can now access the same high-quality equipment, parts and systems that power Ola’s own network.”

It said Hyperservice further strengthens the company’s unit economics, expanding its high-margin parts and accessories vertical – a segment that grows organically with the company’s rapidly growing customer base.

It added that by opening up access, the company aims to sell greater volumes through its supply chain, creating a model that is both scalable and profitable.

The service initiative is also a key pillar of the company’s broader India Inside strategy – building open, scalable and domestically integrated platforms across batteries, software and now, after-sales and service infrastructure.