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MPs question why key parts of IT infrastructure are hosted overseas after AWS outage

Web Desk, 21/10/2025

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Concern has been expressed by MPs In relation to the reliance of critical UK IT infrastructure on overseas hosting, following widespread disruption Amazon Web Services (AWS).

The outage caused significant disruptions to several online platforms, including HMRC, halifaxAnd lloyds,

Monitoring site DownDetector reported a surge in reports on Monday, revealing that thousands of users experienced service disruptions at AWS. HM Revenue , customs, snapchat, starbucks, LooseAnd ring.

Customers also reported an increase in outage reports at UK banks including Lloyds, Halifax and bank of scotland – At 9.31am Lloyds with 6,925 downdetector outages reported.

An error message posted on Halifax’s website reads: “Sorry, we are unable to process your request at this time. We are currently experiencing some technical issues.”

gaming platform Roblox and Fortnite were also affected.

A Vodafone Three spokesperson said that although its networks were “functioning normally” the outage affected some of its apps and websites.

AWS is the world’s largest cloud computing provider and offers a variety of services including storage, databases, machine learning, and security tools.

treasury committee Now questions have been raised as to why Amazon was not designated a Critical Third Party (CTP).

New rules came into force at the beginning of the year, allowing regulators to intervene to improve the resilience of CTPs, which are key service providers to the financial sector.

In a letter to Lucy Rigby, MP, Economic Secretary to the Treasury Committee MPs Determine a series of questions related to the outage.

He asked why Treasury has not designated Amazon Web Services, or any other major technology firm, as a CTP.

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board Chairman meg hillier It also cited speculation that the AWS outage was related to its US operations and asked whether Treasury was concerned that “major parts of our IT infrastructure are hosted overseas”?

The committee also asked what work the Treasury was doing with HMRC, which it said could be affected by the cuts, to look at what went wrong and how to prevent similar incidents in the future.

Outages reported on Downdetector for most services increased between 9 a.m. and 10 a.m., and then declined by Monday, with AWS saying at 10.27 a.m. that it had seen “significant signs of recovery.”

Treasury Committee now questions why Amazon was not designated a Critical Third Party (CTP)
Treasury Committee has now asked why Amazon was not designated a Critical Third Party (CTP) ,Reuters/Anushree Fadnavis/file photo,

AWS added at 11.35am that “the underlying DNS (Domain Name System) issue has been fully mitigated” although problems were still at a peak in the US on Monday evening, according to the DownDetector site.

Professor Ollie Buckley, cyber security expert Loughborough UniversitySaid that DNS acted like “a phone book for the Internet” by telling devices where to go to find a particular service.

He said a DNS error could cause thousands of systems to slow down as they try to locate service until they “eventually stop trying”.

Professor Alan Woodward of University of SurreySaid: “Once these errors spread across the Internet, it takes some time for updates to reach remote corners of the Internet, so outages for such small errors may appear longer than you expect.

“This episode has highlighted how interdependent our infrastructure is.

“So many online services rely on third parties for their physical infrastructure, and this shows that even the largest of those third-party providers can have problems.

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“Small mistakes, often man-made, can have widespread and significant impacts.”

Marijus Briedis, chief technology officer at NordVPN, said the outage “highlighted a serious issue with how some of the world’s largest companies often rely on the same digital infrastructure, meaning that when one domino falls, so do they all”.

Mr Briedis said the technical glitches could provide opportunities for hackers and warned of a possible increase in phishing and malware attacks.

A spokesperson for HM Treasury said: “We are aware of the situation affecting Amazon Web Services.

“We and Bank of England Are monitoring the situation and are in close touch with the companies.

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