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More than one million current account switches a year as bank apps attract savers

KANIKA SINGH RATHORE, 30/10/202530/10/2025

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More than one million current account switches have been made in the past year as consumers gravitate towards better banking apps and better interest rates, new data shows.

The busiest quarter of activity was seen in recent months, with approximately 265,100 activities between July and September.

More than 111,000 incidents took place in July alone, according to Current Account Switch Service (CAS) data.

This service allows people to automatically switch their current account by transferring payments to the new provider.

Some people move their money out of CAS and hence the figures given do not include those switches.

According to a survey conducted by the service, more than two-thirds of those who switched accounts in the third quarter said they preferred their new account.

The main reason 44% of consumers prioritized their new accounts was online or mobile app banking.

It comes amid a drive by many high street lenders to improve and modernize their online banking, as they face stiff competition from digital banks over customer service.

Some 35% cited customer service as the reason for prioritizing their new accounts, while a third pointed to the interest earned.

While interest rates are coming down this year, some big banks are offering rewards and incentives for people to open a current account with them.

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For example, barclays An offer has recently been launched which means some people can get up to £900 if they switch both their current account and their Isa savings.

but he was Nationwide Building Society The number of customers switching to its current accounts was the highest in the third quarter.

After this it was done co-operative bank, monzoand HSBC.

John Daintree, owner and operator of Pay.UK Product Owner – CAS, said: “We are extremely proud to have facilitated over one million switches per year since our launch.

“Especially in a time where personal finances are tighter than ever, maintaining a healthy and active banking market is vital.”

Uk accountappsattractbankcurrentmillionsaversswitchesYear

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