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Chandigarh, Nov 15 (IANS) Haryana Police in collaboration with legal services authorities has implemented a new system under which the defrauded amount, once “blocked” in the bank account, will now be returned to the victim directly through Lok Adalat without the need for lengthy legal process or a lawyer.
This arrangement has been made specifically for cases where money was stopped immediately after the complaint was filed, but no First Information Report (FIR) has been filed yet.
Director General of Police OP Singh said on Saturday, “The biggest problem in cyber crime was that even after the victim’s money was blocked, they had to make rounds of the courts to get it back. Understanding this humanitarian challenge, Haryana Police presented this simple and effective model before the government and the judiciary.
“Now, no cyber fraud victim in Haryana will have to leave their rightful money to fate. Together we have ensured that victims get quick relief and justice.”
The DGP appealed to the residents to immediately report the fraud by calling 1930 during the ‘golden hour’, so that the police can save their hard-earned money.
The police played a big role in implementing this system. The police had requested the government and Haryana State Legal Services Authority (HALSA) to include applications related to releasing or de-freezing of blocked cyber fraud money under the category of public utility services in the permanent Lok Adalats.
Acknowledging this request, the Department of Justice Administration has formally issued an official notification bringing such cyber applications, where no FIR has been filed, under the jurisdiction of the Permanent Lok Adalats. This means that such applications will now be treated as Pre-Litigation Cases (PLC), which will significantly increase the speed of the justice process.
The police in collaboration with the District Legal Services Authority (DLSA) have also prepared a Standard Operating Procedure (SOP) to ensure that the victims receive their refunds without any difficulty. The refund process will be completed in four easy steps.
First, the complaint must be filed; Victims should immediately call the helpline 1930 or file a complaint on cybercrime.gov.in.
The police will take immediate action and block the account of the fraudster.
After that, the victim has to apply to DLSA by filling a simple form for refund.
During this phase, the Investigating Officer (IO) will assist the victim in preparing the necessary documents and bank reports.
After verifying the application, DLSA will send it to the Lok Adalat or Permanent Lok Adalat, which will complete the conciliation proceedings and issue the refund order within a week.
Finally, after receiving the court order, the bank will immediately release the blocked amount to the victim’s account.
The police and DLSA will ensure that the order reaches both the bank and the victim electronically without any delay.
Notably, the entire process does not require the victim to hire a lawyer; They can apply independently with the support of DLSA.
–IANS
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