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An airline spokesperson said, “The board of directors InterGlobe Aviation Limited (IndiGo) The problem of flight cancellations and delays came to light on the very first day itself.
Following the meeting, the company held a session where the Board decided to set up a Crisis Management Group (CMG), comprising Chairman, Vikram Singh Mehta, Board Directors, Greg Saretsky, Mike.
Whittaker and Amitabh Kant as well as CEO Peter Elbers.
“This group is meeting regularly to monitor the situation and is being continuously briefed by the management about the measures being taken to restore normal operations,” IndiGo said.
After serious disruption in IndiGo’s air travel for five consecutive days, officials Prime Minister’s Office (PMO) reviewed the situation
As passenger inconvenience increased, clarification was sought from the airline and CEO Albers on Saturday.
The Directorate General of Civil Aviation (DGCA) on Saturday issued a show cause notice to the CEO of IndiGo. Whose deadline is ending today. Albers and COO Isidro Pablo Porqueras have until today to respond to the aviation regulator, explaining why enforcement action should not be taken against them for their failure.
If the airline’s response is unsatisfactory, DGCA may impose fines, sanctions or enforcement action.
Earlier, IndiGo had told the Civil Aviation Ministry that it had under-estimated the shortage of pilots after the implementation of the revised crew rest norms.
On Sunday (December 7), IndiGo canceled 56 departure flights and another 56 arrival flights at Mumbai airport, while 109 flights were canceled at Delhi airport and 150 flights at Bengaluru airport.
While the company maintains that the board is making “every possible effort” to deal with the challenges faced by customers and is “ensuring refunds on cancellations and offering discounts on cancellation/rescheduling during the period of crisis, passengers are facing hardships.”
(edited by : Ajay Vaishnav,