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Two carnival cruise Passengers are suing the company after an allegation bed bug infestation In his cabin.
Kathryn Shockley and William Mayock, of Maryland, said they suffered more than 30 bites after sleeping in a stateroom on the ship. carnival horizon in February.
According to a complaint filed in the Southern District of Florida, Ms. Shockley “searched the stateroom and found live bedbugs in multiple stages of life, fecal stains and eggs.”
The complaint states that passengers suffered “numerous intensely itchy bites, resulting in large, painful wounds that required medical treatment and medication, numerous dark spots, loss of sleep, mental distress, loss of personal property and economic losses”.
Ms Shockley and Mr Mayock said they had alerted crew members to the issue, but no steps were taken to address the problem.
Despite this, the lawsuit states that employees were allegedly smoking in other rooms before boarding the ship.
The pair accuse the company of negligence in warning them, negligence in maintaining the ship and general negligence and have requested a jury trial and damages.
“My customers trust Carnival Cruise Lines to provide a safe and sanitary cruise vacation experience,” Grant I. SchwarzA lawyer representing the couple said Independent,
“Instead, they were exposed to bed bug infestations in their cabin, leading to painful injuries, emotional distress, property damage, and long-term concerns about travel and housing.
“This lawsuit demands accountability, not only to compensate my clients for their suffering, but also to ensure that other passengers are protected from similar harm.”
Carnival spokesperson said Independent It does not comment on pending litigation, but says it has “a comprehensive and thorough guestroom sanitation process, including special procedures to address the rare cases when a guest may raise concerns.”
Carnival’s website also states that the company has “comprehensive procedures and protocols for the detection and treatment of bedbugs,” with staff trained to inspect every cabin weekly.