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Telecom giant BT has announced significant losses as well as significant reductions in its workforce broadband customers for competitors, such as this Paves the way for a “competitive” market,
The company recorded a decline of 242,000 openness broadband customers during the second quarter of 2025.
The slowdown was attributed to intense competition and a slowdown in the broader broadband market, according to statements made to investors.
Additionally, BT has moved forward with a big changeThat includes substantial cost cuts and a renewed focus on UK Operating and emerging business areas.
Due to which there has been an overall decrease of 6 percent number of employees During the first half of the year, the number of employees fell by nearly 5,000 since the start of the fiscal year, from 116,000 to 111,000.
The job cuts are part of around £250m worth of annual cost savings made during the period, bringing the total to £1.2bn in the first 18 months of its cost-cutting programme.
BT is hoping to save £3 billion a year overall.
Group revenue fell 3 per cent to £9.8 billion in the six months to September 30, compared with the previous year.
This was driven by the decline of its legacy landline service, as well as the weak mobile phone market, which was a result of more people holding on to their current device.
Its pre-tax profit fell 11 per cent year-on-year to £862 million.
Chief executive Alison Kirkby said: “BT is working on its strategy in competitive markets.
“Since the start of the year, we have driven customer growth across consumer broadband, mobile and TV and we are stabilizing our UK-focused business division.
“Outside the UK, we have completed a strategic exit and are reshaping our international unit.
“BT’s transformation is progressing ahead of plan, as our UK focus and radical simplification and modernization are helping to offset declines and higher labour-related costs in our international and legacy businesses since the start of this tax year.”