Some houses can be released without warm water and if they do not make “Important” switch For a modern Smart meter,
Octagonal energy Customers have been warned With an old radio teleswich (RTS) to get a smart meter Stop doing old work before at the end of this month.
The major energy supplier explained the RTS meter, which was first introduced in the 1980s, using the Longwave radio signal from the RTS meter of the BBC to switch the meter between peak and off-peak rates.
However, the equipment that broadcast the signal will be closed on June 30 – which will affect more than 600,000 customers.
John Short, General Secretary of National Pensioners Convention, said that many of the people living in the houses affected by the RTS meter switch-off will be older.
“A good ratio may not even know that they have such a meter, or if they do, they will not know that they are about to be closed,” he said.
The energy supplier said that if you have a large black box next to your meter, you may have an RTS meter.
Octopus Energy is now deploying additional engineers to ensure that all properties with old meters can be switched to smart meters before the deadline.
It has also tracked the switch for its customers rapidly, in which approximately a quarter of the affected houses are covered.
John Szimic, CEO of the Octopus Energy Services, said: “Octopus has promoted its service ability to offer rapidly tracked assistance and ensure that no one is left without heating.
“We urge all affected customers of any supplier to book your meter exchange to ensure a smooth transition.”
Those who do not switch on time can be overcharged Electricity Or see their hot water and heating cutting.
Explaining the switch off in a YouTube video, the CEO of Octopus Energy, said: “This is not one of the common messages where energy companies are trying to get you to use a smart meter, this is especially for 2.5 percent of customers who are going to work at the end of this year.
“It is really important to make the switch as soon as possible because -as we are changing these meters, the resources will be tight, and we can’t leave it until the last minute.”
