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HSBC UK has extended its “branch promise”, guaranteeing that its 327 branches will remain open until at least 2027.
The bank said it will increase investment in its branch network by almost 30% next year, investing £55.8 million in 2026, up from £42 million spent in 2025.
The investment includes the refurbishment and modernization of branches across the UK.
The branch promise builds on pledges made over the past two years, during which the bank committed not to announce any new branch closures until the end of this year.
HSBC UK said usage remained “strong” across the network, with an average of 825,000 customers visiting a branch each month and more than two million monthly transactions made through self-service machines.
Sally Williams, head of branch networks at HSBC UK, said: “We are investing heavily in our physical network so we can continue to serve our customers, including those with more complex needs who value personal interactions for the moments that matter.”
Christopher Dean, managing director of wealth, premier and personal banking at HSBC UK, said: “This latest announcement reflects our commitment to the millions of customers who choose to visit a branch every year.
“Extending our branch promise to at least 2027 reinforces our long-term commitment to local communities and the high street.”
in November, Nationwide Building Society Pledged to maintain each of its 696 nationwide virgin money The branches will jointly remain open until at least 2030.
Across the industry, many bank branches have been closed in recent years, raising concerns over access to cash.
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Services such as banking hubs, where locations are shared by multiple banks, and post office The branches are helping to bridge the gaps.