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millions domestic workers across the UK are being done hindered by unreliable internet connectionResearch has shown.
A report commissioned by technology company Airtease revealed that four out of five Britain Experience Broadband problem at least once a monthWhile some face outages and slow speeds on a weekly or even daily basis.
according to National Statistical OfficeNearly ten million Britons, more than a quarter of the working population, are now mixed workers who split their time between home and office. An additional five million work completely remotely.
But the study found that many of these workers struggle with unreliable connections, leading to frustration with employers, coworkers, and customers.
Nearly 79 percent of respondents said they faced WiFi problems at least once a month, seven percent reported weekly problems, and 1.2 million reportedly experienced disruptions every day.
Slow browsing speeds were the most common complaint, followed by devices disconnecting from the network. More than half of those surveyed said their video calls often get interrupted.
Ian Duncan SmithThe former Conservative Party leader urged broadband providers to take action.
“The infrastructure is there but we need to find ways to make broadband more reliable at home,” he said. told many times“There are simply too many hours being wasted and the reward for solving this problem is much-needed better economic growth.”
Industry experts said telecom companies have poured billions of dollars into fiber optic networks, but the ultimate challenge lies in ensuring stable connections inside homes.
Metin Taskin, chief executive of Airtiz, said, “There is very little understanding about what is happening inside the home when it comes to WiFi. This is a challenge for the industry and a source of daily frustration for consumers.”
“With the right software solutions, the UK can finally give customers the experience they deserve.”
The survey found that 71 percent of respondents had contacted their provider about connectivity problems, yet only 24 percent had changed suppliers.
A separate study by whom? found that Zen Internet, Plusnet and Utility Warehouse scored highest for reliability, each earning four out of five stars for customer satisfaction.
A which one? The spokesperson said: “If you’re with one of the big four providers of Virgin Media, Talk Talk, Sky or BT, it’s worth exploring if there isn’t another available provider that is more eligible for your custom. Our research shows that the grass may indeed be greener.”