TTC is hoping that its fare inspectors will get some more respect with a change that includes new uniform and a new job title.
From Sunday, July 20, inspectors will be known as officials of provincial offenses and will meet the gray shirt and vested and donate new uniforms, which will identify them by their new titles.
There have been changes after the 2019 auditor’s general report that an increased inspection appearance may increase fare compliance.
In 2023, a TTC audit found that every year the fare of $ 140 million is lost to steal.
TTC said in a release on Friday, “This Rebrand is in another series of steps, which TTC has raised to resume lost revenue.”
TTC said that despite the change in appearance and their new job title, the job will remain the same – they will be responsible for providing fare compliance, education and customer service in the system.
“They will continue to request proof of payment and can issue tickets to customers who have not paid the appropriate fare,” TTC insisted.
The ticket for rent theft ranges from $ 235 to $ 425.
TTC CEO Mandip S. Lali said, “This infection for provincial offenses officers is one of many initiatives that we have recently rolled out to encourage fare compliance.”
“We remind customers that when they do not choose their rent, it affects our ability to increase service and keep fare prices low.”
Last year, TTC began to end ‘No-Tap’ rent gates at metro stations to capture lost rent.
TTC also introduced plain cloth inspectors throughout the system, hired more fare inspectors and introduced body-wise cameras and mobile ticketing.
