Government chatbot ready to help in public deal with bureaucracy

Government chatbot ready to help in public deal with bureaucracy

Government People are ready to test the AI ​​chatbot to help people interact on the 700,000 -page Gov.uk website.

Chatbot is expected to be a part of the new Gov.uk app, which is launched on Tuesday.

The initial “public beta” version, which is still being worked, is aimed at using users to use information and support without searching the Internet every time.

But ministers are expected to add new features, including a chatbot that the end of this year includes the Department of Science, Innovation and Technology stated that “will help people get more quick questions”.

Other works including applying for profit will be added later.

Secretary of technology Peter Kyle The new app “The first time shows how this government is overhaling taxpayer-funded services”.

He said: “By putting public services in our pocket, we will stay away with hours spent on clunk paper form and hold, so you can immediately get the information you need and continue with the rest of your day.”

Since coming to power, ministers have pushed government departments to use technology more with heads. Kir Stamor Calling him wardrobe To include AI in his departments in a major speech earlier in the year.

Describing Tuesday’s launch as “Just the Start”, Mr. Kyle said that the future AI chatboot would provide “a reliable answer immediately” for questions about government services.

He said that the app will also provide “personal information” to remind people towards To register or when was it to register.

The government is expected to start a new online “wallet” later in the year which will include digital versions of official documents, which start with the cards of veterans and also include a pilot for a digital driver license.

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