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Business-to-business (B2B) online marketplace, IndiaMart, has moved the Delhi High Court challenging the Telecom Regulatory Authority of India (TRAI)’s regulatory framework governing unsolicited commercial communications (UCC), commonly called spam calls and messages.
According to the Bar & Bench report, the company has specifically attacked Regulation 25 of the Telecom Commercial Communications Customer Preference Regulations, as amended in 2025, insofar as it applies to B2B communications. Regulation 25 provides a complaint-driven enforcement mechanism against spam, which is mainly implemented by telecom service providers like Airtel, Jio and others.
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The report said that according to Indiamart, the regulation in question empowers access providers to check whether a company has sent unsolicited communications and empowers them to blacklist entities based on such determinations. The company argues that this framework is problematic when applied to legitimate B2B communications.
According to the B&B report, the petition states, “Regulation 25 establishes a punitive, action-first regime, whereby receipt of only five complaints from “unique recipients” within ten days triggers an enterprise-wide suspension of telecommunications resources, followed by blacklisting and blocking at the device-level for up to a year. These harsh consequences are imposed before any meaningful hearing, with only post-facto representation permitted.”
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The matter came up for hearing on Tuesday before a division bench of Chief Justice Devendra Kumar Upadhyay and Justice Tushar Rao Gedela. The bench also issued notice to the Telecom Regulatory Authority of India as well as the Department of Telecommunications (DoT) of the central government.
The court has listed the matter for further hearing in March 2026.